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Feature: Send Message

The Send Message feature in Fleet Director helps managers send fast, flexible messages directly to a driver’s in-vehicle display. Fleet managers can use this advanced feature to quickly communicate customer and location details, route updates or emergencies to their drivers. Messages are available in three forms: pre-set (or "canned"), form-fill and free-text.
 
To use, simply select a vehicle or a sub-fleet right from the map. The Send Message option securely and quickly helps send important information at anytime.
 

A Wide Range of Messaging Options for Your Business:

  • Form Messages (or templates) are easy to use and reusable; these are ideal for sending varying details in a common format, for example, “The address of your next job is ____, the customer name is _______, the job is to _______.”
  • Canned Messages* are instant, customizable and text-free for everyday manager requests, such as “Return To Base” and “What Is Your ETA?”
  • Free-Text Messages allow users full flexibility (up to 500 characters), equivalent to sending an SMS for any type of communication

Quickly send customer information or other important data to drivers right from the map view. This feature prompts message options, allowing managers to choose the form that best fits business demands.

Additional Send Message Features:

  • Messages can be sent to an individual vehicle or multiple vehicles at the same time
  • Filter which vehicles, sub-groups to include on messages for fast and efficient communication
  • All messages are logged in a specific tab right below the map for easy review
  • The Detailed Report and Message Report let you see all inbound/outbound messages for future reference, training

 

 

 

 

 

 

 

Related Fleet Director Features

Teletrac Drive

Automate driver tasks with one easy application. Drivers can stay focused and guided with two-way messaging capabilities and turn-by-turn GPS navigation, enabling them to arrive on time to job sites and improve communication.

Two-Way Messaging

Improve driver-dispatch communication with advanced two-way messaging capabilities. Our messaging feature gives drivers the power to send canned, as well as free-form, messages when needed. This way your team stays connected and never loses touch.

Interactive Mapping

Keep track of your vehicles with interactive mapping. This advanced feature gives users live maps and a variety of interactive tools like zoom-in and vehicle locate to never lose sight of their fleet.

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