Teletrac.Language Teletrac.NoFollowNoIndex Teletrac.AlternateUrl

Feature: Two-Way Messaging

The Two-Way Messaging feature built in Teletrac-supported tablets is fast and efficient. With this app-based tool, drivers can use their in-vehicle devices to quickly create and send inbound messages to dispatchers. Messages are stamped with a date, time and vehicle name, enabling managers to stay updated about job-site arrivals, departures, availability and job details for each driver.

Fleet Director users can also send outbound messages to any sub-fleet or individual vehicle at any time, improving faster driver response times and customer service. Inbound and outbound messages can be sent in several forms: canned or preset, fill-in-the-blank or free-text messages for anything from route requests and job site locations to emergencies in remote areas. All messages are chronologically logged in the Message Tab in the Fleet Director Data View for fast and easy review.

Drivers and Fleet Managers Stay Connected with Fast Two-Way Messaging:

  • —Canned Messages** save time by reducing typing for commonly occurring situations. By default, a total of 40 inbound and outbound preset (or ‘canned’) messages are available. Simply select the predefined message and press send.
  • Form-Fill Messages are template-based messages that can be created and re-used. These type of messages are ideal for sending varying details in a common format, for example “The address of your next job is ____; the customer name is _______; the job is to _______.” Drivers can use them for keeping time sheets, receiving work orders and more.
  • Free-Text Messages allow total flexibility and are equivalent to sending an SMS or text. This option enables drivers and Fleet Director users to send a free-form text of up to 500 characters. Drivers can instantly notify dispatchers about key load information, such as weight and quantity of the loads, BOL and confirmations for easy processing.

Additional Features:

  • Teletrac-supported in-vehicle displays are fully equipped with the messaging feature--part of Teletrac Drive. This feature locks when a vehicle is in motion, and unlocks when a vehicle in stationary, ensuring distraction-free communication when on the road.
  • Managers can use the Send Route feature within Fleet Director to send updated route information right to a driver's in-vehicle display for last-minute jobs and faster response times. Teletrac Drive's Navigation App automatically updates the map to show the new route, allowing drivers to stay guided and focused.

 

 

 

Related Teletrac GPS Fleet Tracking Features

Teletrac Drive

Automate driver tasks with one easy application. Drivers can stay focused and guided with two-way messaging capabilities and turn-by-turn GPS navigation, enabling them to arrive on time to job sites and improve communication.

Electronic Driver Vehicle Inspection Reports

Reduce the risk of violations and increase safety throughout the fleet. These electronic forms (DVIR) help drivers document all post- and pre-trip inspections and submit them directly to headquarters right from their in-cab displays.

Hours-of-Service Solution

Trusted by tens of thousands of Teletrac customers, our HOS Solution offers both drivers and managers advanced compliance tools to stay connected, compliant and safe year-round.

Request a Free Live Demo

Let one of our specialists take you through the main features with a live web demo.

First Name:*
Last Name:*
Company:*
Fleet Size:*
Email:*
Telephone:*
Country:*
My drivers require Hours of Service logs.
Free Quick Quote

Get a no obligation quote and find out how much you could save!

First Name:*
Last Name:*
Company:*
Fleet Size:*
Email:*
Telephone:*
Country:*
My drivers require Hours of Service logs.
Download our Brochure

Get full details of Fleet Director's features and much more...

First Name:*
Last Name:*
Company:*
Fleet Size:*
Email:*
Telephone:*
Country:*
Access Free Tools

Get instant access to this and all other free tools for fleet owners and managers.

First Name:*
Last Name:*
Company:*
Fleet Size:*
Email:*
Telephone:*
Country:*
My drivers require Hours of Service logs.
Resource Download

Get instant access to this and all other free tools for fleet owners and managers.

First Name:*
Last Name:*
Company:*
Fleet Size:*
Email:*
Telephone:*
Country:*
Speak to a Compliance Expert Now!

Teletrac is leading the way in ELD solutions and we're here to help! Fill out the form below and a compliance expert will reach out in just minutes.

First Name:*
Last Name:*
Company:*
Fleet Size:*
Email:*
Telephone:*
Country:*