FAQ

What is telematics?

The word "telematics" is a combination of "telecommunications" and "informatics." Telematics software measures and stores GPS and vehicle diagnostics information, allowing dispatchers to communicate with drivers and review vehicle performance and health. This information creates a foundation for data-based decisions. 

What are ELDs?

An electronic logging device (ELD) is a federally-compliant product that allows drivers to record their hours of service. ELDs eliminate manual logbooks, reducing human error and the risk of audit. ELDs can also connect to a telematics system, allowing administrators to monitor their drivers' hours, ensuring they stay safe and compliant. 

What is a CSA score?

CSA scores are the federal government's method of measuring motor carrier's safety record - the higher a carrier's score, the more likely it is that the federal government will stage an audit.  

What is a system integration?

An system integration is a link between two software applications that allows information to be shared across distinct programs. Teletrac offers several integrations that give users enhanced communication, analytic, and dispatching abilities.

What is a J-Bus?

A J-Bus is a port available in heavy-duty vehicles that can produce engine diagnostic information with the appropriate hardware.

What is an OBD-II (Onboard Diagnostics System II)?

An OBD-II is a port available in all light-duty vehicles produced since 1996. It allows users to read engine diagnostic information with the appropriate hardware. 

What is Software as a Service (SaaS)?

SaaS is a software delivery system in which software is centrally hosted and licensed as a subscription. This means users do not need to download the software - it is accessed through the Internet.

What does scalability mean?

Scalability refers to a product's ability to accommodate growing demands and needs. In the case of fleet management software, scalibility refers to the software's ability to handle an increased number of vehicles and users.

What is an interface?

An interface is the part of the software the user sees on his or her screen. Interfaces allow the user to view data, issue commands, and interact with the product.